Welcome to South Hills Toyota

As always an honest, hard working dealership that earns my respect and certainly my business. Thank you South Hills Toyota.

everyone was super nice, office staff and Tyler especially, love our rav4, had our Highlander serviced there for 3 years and looking forward to continued good service. all in all a good place to do business

Everyone was very courteous and explained to me the services that were not required at this time

Sat for 1 and 1/2 hours waiting on my car for a 5,000 mile checkup. Was not informed, in a timely manner, that 2 mechanics had called off due to illness. Would have appreciated the service director letting me know there would be a delay…

They scheduled me quick and fix my problem without any hassles. Even shuttled me home

My Service Advisor today was Emily. She provided excellent communication throughout the service process in person and via text access. Equally important, she was an excellent listener gathering information from me regarding symptoms of car performance, frequency, etc. This gave me confidence that a full evaluation including road test would be done. VERY satisfying experience.

20000 miles service it was ok could have been faster but got a free water

I purchase my vehicles from South Hills Toyota ,reason the fairness ,openness and foremost honesty shown me during the purchase process. Toyota vehicles retain resale value which is very important to me.

I had an appointment today for an oil change tire rotation a key fob and them to fix my wireless charger in the truck they told me that they couldn’t do the key fob or wireless charger because they don’t fix wireless chargers and I had to make an appointment for the other side to get a key fob and have it programmed. I would think that the service department should be able to “service “ any part of a Toyota vehicle. They told me I was scheduled with express I didn’t schedule with express but with that being said I would think in express an oil change and tire rotation should NOT ever take 2 plus hours. Biggest xxxxshow ever.

This is the 2nd time my vehicle has been into the shop for just basic work and this is the 2nd time that I was never called to let me know my vehicle was finished. The paper said they called me at 9:45. I had no phone call other than the one at 8:43 where they wanted me to purchase new tires. If you use the messenger service they say they want you to communicate on they just ignore you. If you call, you get a voicemail. Communication is lacking, other than the messages I received weekly telling me my car service is overdue. All they want is $$$$$$.

Courtesy, friendly staff. Amy was very helpful. Gave me a ride to rental car agency. My car was ready the next day.

Dirty dealership tactics. Sold a car right out from underneath us. They ran her credit and we were waiting on approval and they sold the car to someone else. Low life salesman Tyler, and his low life manager is why used car dealerships get the rep they get.

From service parts and sales this dealership excels in all aspects earning my confidence and respect as being one of the most honest and hardworking dealerships in this area.

I bought a 2024 Toyota Tundra on 2/16/2024. They spelled my name wrong three times and then repeatedly hard pulled my credit report with the various wrong spellings they had... negatively affecting my credit report. Then, after informing me that they were the ones who screwed up, required me to do all of the leg work to fix the problem. I was required to write them a letter describing the problem, attach my credit report to show them how it was negatively affected. I will never buy from them again.

I had an appointment scheduled where I needed a replacement for a recalled product, oil change, and standard maintenance. When I arrived at the dealer they told me they didn't have the part ordered or a tech to do it (then why tell me to come in at that time?). I was upset because I had to reschedule the appointment. Once because my daughter had to go to the ER and once because they needed a tech to do my recall replacement. When I brought this up, the customer service lady said, "Oh, well that's not our fault your daughter had to go to the ER." Yup, wasn't mine either. Great customer service, 0/10, two thumbs waaaaaay down.

Always friendly and prompt response to any service needs. Have been happy with everything I’ve needed to have done.

We have been getting our cars serviced there for years. Recently, told that I needed tires to pass inspection. Asked service if they price match since I read this on Toyota website. He said yes, same tires in writing. Walmart had same tires, brought quote in writing in when picking up car. Service said looks good but parts had to approve it. Parts guy said not same tire, refused to price match. Clearly, we’re same tires. We are equal distance from another dealer. May have to switch. Wife’s car needs tires, will go elsewhere.

Honest and efficient. Helped order the truck that I wanted with all of the options. They did not try to talk us into buying something that we didn't want. Plus, we saved almost $3,000 between the truck cost and trade in value compared to other dealers in the area.

Do not let them trick you into selling you a car on dealer trade. They made me put a deposit down on a car they were unsure if they could even acquire. After 3 attempts at vehicles that didn’t even match exactly what I wanted, I went to another dealership and they had the exact truck I wanted coming in the next week. Received a much better deal at the other dealer as well. After I told them I purchased a vehicle elsewhere, their sales manager continued to call me.

I purchased a 2019 4 runner trd off road premium. This is my first Toyota. South Hills Toyota made my first purchase experience a wonderful one. Our salesman was Mike Vargo. He was kind, courteous and knowledgable. He did not pressure us into buying. We also worked with Brent in financing, he made a difficult situation less stressful and we were able to buy a new Toyota with a manageable payment. Thank you to the staff at South Hills Toyota for a great purchasing experience!!! Love my Toyota!!

I've used South Hills Toyota since 2011. Their service center has always been very good to deal with and willing to take care of whatever the problem may be. They've helped me out of a couple of issues that needed immediate attention and they manged to get me in right away and have the issue resolved in a short period of time. Regular oil changes and maintenance appointments you need to call in advance but I've not had problems getting them scheduled when needed. I've had a few recalls also and they took care of those without issues. Their employees have always been helpful and good to deal with.

I found the truck on caraguru and used email has my communication source. I contacted 4 other toyota dealerships the same way. Southills was the only one who would would give me information other than just telling me to come in which is hard to do when you are teavling 70+ miles

The whole process from the time I inquired about the vehicle online until I drove off the lot in my new Tacoma was painless. I love my new Tacoma.

I was very glad to have the opportunity to come and purchase another car from Sylvester Terkay at Washington Toyota. Sylvester is very knowledgeable of the cars and models of each one and matched a car for our needs, perfectly. He is very thorough and patient in taking you through the whole process from walking in to the dealership to walking us easily through the process of the purchase and patiently answered all of our questions before we drove away in our new car!

Christine, our sales person, was very friendly and knowledgeable. Nicole, the finance person was friendly and helpful as well. The whole process went smoothly. There was also pizza! :)